Cancellation desk · by Ansh Chaudhary

Step 1 · Paste

Order IDs, one per line or separated by commas or spaces. Any brand, mixed together is fine.

or drop a file here · choose .xlsx, .csv, .txt or .docx

Step 3 · Cancelling

0 of 0 processed 0 cancelled 0 prepaid tagged “post office” 0 need a manual check

Today ·

Cancelled per day · last 30 days

Report by date

From

Download .csv

Includes every order in every run in that range, with its status. Times are IST.

Recent runs

Started	Cancelled	Prepaid	Issues

Add a store

How to get the token

Shopify admin → Settings → Apps and sales channels → Develop apps → Create an app.
Configure Admin API scopes: tick read_orders and write_orders. Save.
Install app → reveal the Admin API access token (starts with shpat_). It is shown once.

Cancellation settings

Only COD orders are cancelled (tagged unserviceable-pincode). Prepaid orders are left open and tagged post office, and listed brand-wise after each run.

Custom message in the cancellation email

Shopify's cancellation email cannot be changed per order from the API, but the template can read the tag we add. Paste this once into each store: Settings → Notifications → Customer notifications → Order cancelled → Edit code, just above the closing of the main text block.

{% if tags contains 'unserviceable-pincode' %}
  <p>We had to cancel this order because your pincode is currently not serviceable by the logistics partners we use for Cash on Delivery.
  If you'd still like these products, you can place the order again with a prepaid payment and we'll deliver it.</p>
{% endif %}